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FAQ

 
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What ages do you accept?

We provide services to a wide range of ages and have individualized programs that fit each learner's needs.


What are your hours? Do you offer services year-round?

Our offices are open Monday – Friday from 8 a.m. to 4 p.m.

Our full-time 30-hour program runs from 9 a.m. to 3 p.m. and our 40-hour program from 8 a.m. to 4 p.m.

We run on a year-round schedule with holidays and time-off built into the calendar. Our schedule of services will be discussed in your initial tour. 


Do you coordinate with other outside therapy providers (Speech, Occupational, Physical Therapy, etc.)?

If your child is already receiving other therapy services, such as speech or occupational therapy, we welcome those providers into our clinics to co-treat with our Registered Behavior Technicians during their individual sessions within ABA service hours. We communicate with other providers to ensure consistency in your child's care. If your child does not yet have a speech, occupational, or physical therapist and you are wanting these supplemental therapies, we have a collaborative partnership with Circle of Care to provide these services in our clinics during day program hours. We can provide you with the information to contact them for services during your tour. It is important for us to note that our comprehensive ABA program will cover many of the skill areas addressed by these supplemental therapies.


Does my child need an Autism Spectrum Disorder (ASD) diagnosis to receive ABA services?

While ABA has been shown to benefit individuals both with and without an autism diagnosis, you will likely not be able to access insurance benefits without one. Please speak with us about private pay options if your child does not have an autism diagnosis. 


How many hours of ABA therapy should my child receive?

One of the first steps for a child starting our ABA program is completing a full assessment with a BCBA at our clinic. These assessment results will help the BCBA determine a recommended number of hours per week based on your child's strengths and areas identified for improvement. Intensity of services (hours) is based on clinical best-practice in the field of ABA determined through years of research. We will only recommend what has been determined to be an effective intensity of services, just as a doctor would only prescribe a medication dosage proven to be effective for a particular medical problem. 


Is my child too young/too old for ABA?

Research has shown that the earlier a child receives ABA services, the better the outcome. We see patients as young as 18 months upon early diagnosis. Early intensive behavioral intervention of 30-40 hours per week before the age of 5 has shown the greatest results. However, it is never too late to start ABA services, as research has shown large improvements in individuals of all ages with autism.


Which ABA environment is the best, in-home services or clinic-based services? What if my child is not a good fit for your full-time, clinic-based program?

We believe that a clinic-based ABA program allows for the best possible provision of ABA services. From greater supervision of your child's therapy and staff to the ability to control for environmental variables to increase the rate of learning, there are many great opportunities for quicker progress in a clinic environment. However, we do know that there are certain situations in which a clinic environment would not be possible or appropriate (medically fragile, severe/deadly behaviors, need for community-based learning opportunities). If in speaking with you or after assessment we determine that your child is not a good fit for our services, we will provide you with a referral to other providers that would be more appropriate and assist you in obtaining those services. 


Will my insurance cover ABA?

Most major private insurance providers offer ABA coverage for individuals with an autism diagnosis. There are some policies that exclude ABA and each plan can be different even within a certain provider. Verifying your insurance coverage is part of our initial process for getting your child started in services, and we guide you through understanding your financial responsibility before we move forward with initiating services. We typically verify insurance coverage after a family has come in for a tour and requests to move forward with acquiring services. If you'd like us to verify your insurance prior to your tour, please let us know. 

Please note that Medicaid in the state of Texas does not currently cover ABA services. Please check back for potential updates on legislation in our state.


What about school? How can my child attend ABA service if they are school-aged?

In Texas, a child receiving medical services, such as ABA, is excused from school. To learn more about your options please refer to the TEA Student Attendance Accounting Handbook